All orders ship within two to three business days via USPS. The time it takes for your order to reach you will vary depending on your location, however, most orders should arrive to locations within the continental United States within five (5) business days of processing/shipping using our standard USPS ground shipping option. Please note that we are based in Vermont so shipping times could be affected by winter weather. If you need other shipping arrangements, please email us at email@example.com.
We will happily replace or refund a product if you are not satisfied with what you have received; or if what you received was damaged or defective. If you are not fully satisfied with your purchase, you may request a full refund on the purchase price within 30 days. Please provide your name and order number when contacting us so we can quickly send out a replacement or issue a refund. If you are not entirely satisfied with your order, we’re here to help. Please email us at firstname.lastname@example.org